FAQs: Pricing, Ordering and More

If your questions aren’t answered below, please give us a call at 901-345-6011 or request more information.

What types of vending machines do you have available?

We offer a standard helix coil machine and automated locker machines. Our 76-inch locker machines are available double-sided and with custom-sized doors. All of our machines have flexible configurations and can vend different-sized items. We also offer a check-in/check-out locker option for high-value, reusable items. Please contact us for full specifications for any of our machines.

Specialty items such as a refrigerated coil machine and a mini-vend coil machine are also available.

Who do you sell to?

We sell through independent distributors and resellers across industries, including industrial, safety, construction, trucking, medical, veterinary and more. If you want to purchase a vending machine for your business to improve your own inventory control, we will connect you with a local contact to move your request forward.

How much does a machine cost?

You may lease our machines or purchase them in full, deducting up to 100% of the cost in the first year of ownership (Check with your accountant and read this blog for information on the tax benefits of purchasing a vending machine.). Pricing varies based on configuration. Request a pricing sheet via this form. After installation, we charge a monthly data hosting fee for our cloud-based software, which includes:

  • Verizon wireless card if needed
  • All software updates
  • 24-hour software support
  • Initial software setup and web demonstration
  • Web hosting/server and reporting

We don’t charge an annual fee.

How secure are your machines and software?

1sourcevend is dedicated to protecting all customer data using industry best standards. Please read our 1sourcevend Security Statement for more on how we protect your information.

How long does it take to receive our machine?

We require a three- to four-week lead time for all machines as they are built to your specifications.

How do I place an order?

To start your order, please visit this page (link) for configuration details and order forms. We will then reach out to you to get the remaining required details to ensure that your machines are configured properly to meet your customers’ needs.

You’ll need the following information to place your order:

  • Type and quantity of machines
  • Configuration of machines
  • Required accessories
  • Credit card or ACH information, and ship-to address.

Get started: Click to view configuration and order options.

What happens after you place your order?

You’ll immediately receive a confirmation of your order via email, as well as a receipt. That confirmation will include instructions for payment. Payment must be received before we start to build your machines.

It will take up to four weeks to receive your order, but there’s a lot to do before it arrives at your customer’s location to ensure quick installation.

Within three days of your order and payment, our support team will contact you to start setting up the software and configuring your machines. We will provide a GoToMeeting webinar to give you an overview of AV Live and answer any questions you have.

What if the machines are damaged upon arrival?

After your order is confirmed, please notify the receiving location (your customer) that the package and machine contents must be inspected upon arrival. Any damage must be noted on the receiving documents and any unacceptable deliveries rejected at the time of delivery.

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A Demo

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